Evan Schuman

Contributing Columnist

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Opinions expressed by ICN authors are their own.

Evan Schuman has covered IT issues for a lot longer than he'll ever admit. The founding editor of retail technology site StorefrontBacktalk, he's been a columnist for CBSNews.com, RetailWeek, Computerworld and eWeek and his byline has appeared in titles ranging from BusinessWeek, VentureBeat and Fortune to The New York Times, USA Today, Reuters, The Philadelphia Inquirer, The Baltimore Sun, The Detroit News and The Atlanta Journal-Constitution. Evan can be reached at eschuman@thecontentfirm.com and he can be followed at twitter.com/eschuman. Look for his blog twice a week.

The opinions expressed in this blog are those of Evan Schuman and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

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The real meaning of a merged channel strategy

The real meaning of a merged channel strategy

There has been a wide range of thoughts about the meaning of physical store closings, coming from some major retail thinkers and various major media news outlets. But the underlying assumptions in almost all of these arguments are...

How one personal cyber insurance policy stacks up

How one personal cyber insurance policy stacks up

As policies designed for consumers emerge, the example from AIG is surprisingly comprehensive.

Mirror, mirror on the wall, will you leave me any shoppers at all?

Mirror, mirror on the wall, will you leave me any shoppers at all?

The interplay between store associates and in-store technology has always been a delicate balancing act. When the tech helps the associate be an all-knowing partner to the shopper, it's a great thing. But when the tech is deployed so...

Bank gets lesson in the security failings of third parties

Bank gets lesson in the security failings of third parties

Brazilian bank was an easy target after its DNS provider was compromised.

Adidas figures out how to win with physical stores

Adidas figures out how to win with physical stores

Leveraging the advantages of brick-and-mortar over online seems to baffle much of retail. Adidas joins the short list of merchants that have figured it out.

Neiman Marcus data breach settlement tells us plenty about the ROI of security

Neiman Marcus data breach settlement tells us plenty about the ROI of security

There is a security ROI dance in retail today. Executives know that they can skimp on security and have a statistically decent chance the company won't get caught by a cyberthief before someone else has their job.

Insecure security cameras sound like a joke, but aren’t

Insecure security cameras sound like a joke, but aren’t

They’re an example of big tech companies’ failure to take security seriously.

Saks self-leaked customer data unencrypted, violating multiple rules

Saks self-leaked customer data unencrypted, violating multiple rules

With so many retailers being impacted by cyber attacks, it’s easy to conclude that thieves are necessary for data breaches. Not necessarily. Saks last week made clear that it can breach itself quite efficiently.

Chase's MCX tech buy will take time to pay off — time that it may never get

Chase's MCX tech buy will take time to pay off — time that it may never get

When JPMorgan Chase acquired MCX’s payment technology to help with Chase Pay, it likely received a bargain. But a bargain is a bargain only if the value is greater than the cost, no matter how low that cost.

Feds struggle with regulating banking’s use of big data

Feds struggle with regulating banking’s use of big data

Some highly sensitive data is going to be set loose.

If the CIA can sidestep encryption, what makes you think cyberthieves can’t?

If the CIA can sidestep encryption, what makes you think cyberthieves can’t?

New Wikileaks documents show agents simply refining standard techniques of cybercriminals.

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