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Memo to IT: You do know that a mobile phone is still a phone, right?

While other retailers hide their phone number, Zappos encourages its shoppers to call. There are good reasons to remember that a mobile device is still primarily a phone.

Please, PLEASE tell us he's not in sales (or IT)

This company's new incentive program: Employees with an idea that boosts revenue get a percentage of the increased profits for the next year. But the idea that gets the most discussion is, um, problematic.

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Why total bans on remote work don't remotely work

Companies seem to be moving in different directions when it comes to remote workers. Some have embraced the practice. Others have banned it. But there is a middle ground.

And that's why he's the specialist

Customer at a remote site says the mainframe is spewing out dump after dump of what looks like an opcode exception -- something that just isn't supposed to happen. What's going on here?

Not the disaster recovery we were expecting

IT pilot fish working for a city government keeps getting complaints from people in the Public Works department that something's seriously wrong with their documents: None of their saves seems to stick.

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12 ways you’ll use Apple’s ARKit in your enterprise

Virtual and augmented reality solutions are already impacting a wide range of enterprises, now Apple's entered the game there's big potential in these technologies.

Now aren't you glad you said yes?

Software developer pilot fish gets a call from his dad: A big family reunion is coming up, and everyone will be there. Can you make it? Sure, fish says -- I can use the break. But not everyone at work likes that idea.

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Are Android bug fixes worth $510 when buying a phone?

There is, financially, a high price to be paid, by anyone who wants Android bug fixes. What is someone who doesn't need high end hardware to do?

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The Microsoft security hole at the heart of Russian election hacking

We’re reliving the Visual Basic-spawned bad times of 1999.

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Take another look at wireless charging

The convenience and utility of wireless power is becoming hard to ignore.

Apple is the top IT vendor, says Gartner

The Microsoft hegemony over enterprise IT is well and truly broken

Details, details...

Backup administrator pilot fish who works at a big insurance company gets a request to recover some missing files -- which is what a backup admin does, right? Well, maybe.

Successful, redefined

This IT pilot fish works in change management at a big organization -- one with a big contractor problem, on a software upgrade that should have taken a couple months but stretched out to almost a year.

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The 5 surprising things to know about smart glasses

As you hear about augmented reality over the next few years, understand where it's going: straight into smart glasses to power enterprise applications.

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Critical updates to Windows 10, XP and Vista for June Patch Tuesday

This month's Patch Tuesday is unique. Microsoft is not only attempting to address a record 94 vulnerabilities, but also provided security updates for several operating systems that are no longer supported, including Windows XP and...

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With iOS 11, Apple focuses on enterprise users

Apple's using its mobile OS to re-shape how enterprises use iPads for business, and it's finally getting the "Pro" part of the iPad Pro right.

The price of security is eternal phone calls

This city government is going through an extended validation process with one of its IT security providers -- which would be easier if they'd just use the right phone number.

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Apple's profound iPhone plans for healthcare

Apple's claimed work to make the iPhone the center for all electronic health data has profound consequences.

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