Charlotte Trueman

Staff Writer

Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, future of work and issues around diversity and inclusion in the tech sector.

Gartner predicts PC shipments to fall by 9.5% this year

UK government unveils £2B digital health strategy

UK government unveils £2B digital health strategy

Health secretary Sajid Javid has promised that by March 2023, patients will be able to check their health records, contact their GP, and attend virtual appointments all via the NHS app.

Zendesk confirms cut-price $10.2B buyout

Zendesk confirms cut-price $10.2B buyout

Two weeks after stating it would remain a “public, independent company,” Zendesk is being acquired by a group of investors for $7 billion less than the company was valued at earlier this year.

Cisco announces plan to exit Russia and Belarus

Cisco announces plan to exit Russia and Belarus

After first suspending operations in March 2022, the networking company has formally announced it will be quitting Russia.

Noteworthy tech acquisitions 2022

Noteworthy tech acquisitions 2022

Global tech deals continued at a quickened pace in 2021 despite the economic drag of the pandemic, nearing $3 trillion in value before the final quarter was even calculated. Can 2022 match that for blockbuster activity?

Zoom unveils its latest platform evolution with the launch of Zoom One

Zoom unveils its latest platform evolution with the launch of Zoom One

Zoom is launching a slew of new offerings for customers, including a unified collaboration environment called Zoom One, as well as updated translation and transcription capabilities.

Cloudflare outage brings hundreds of sites, services temporarily offline

Cloudflare outage brings hundreds of sites, services temporarily offline

The Tuesday outage took just under two hours to fix, and follows similar disruption last week that caused network performance issues across India, Indonesia and Eastern Europe.

Big tech platforms sign up to the EU Commission’s new Code of Practice on Disinformation

Big tech platforms sign up to the EU Commission’s new Code of Practice on Disinformation

Major technology platforms have joined 34 signatories in committing to the EU Commission’s attempts to fight online disinformation by removing financial incentives and empowering researchers and fact checkers.

What the EU Qualcomm ruling means for big tech antitrust efforts

What the EU Qualcomm ruling means for big tech antitrust efforts

Four years after the chipmaker was fined for breaking EU antitrust rules, a court has overturned the judgement citing “procedural irregularities”. Could this mean less scrutiny of big tech in the future?

Microsoft launches new AI-powered Viva Sales tool

Microsoft launches new AI-powered Viva Sales tool

Designed to bridge the gap between Microsoft 365, Teams and CRM, Viva Sales automates data entry tasks and delivers AI-powered insights to sales teams.

Webex boosts admin controls to support hybrid workforces

Webex boosts admin controls to support hybrid workforces

Updates to its Control Hub will allow Webex by Cisco admins to resolve issues faster and better manage user licenses.

UK unveils digital and data strategy to improve its online services

UK unveils digital and data strategy to improve its online services

The new 21-point plan promises to transform government digital services and streamline online processes, saving over £1 billion in the next three years

Microsoft commits to ban non-competes and increase pay transparency in the US

Microsoft commits to ban non-competes and increase pay transparency in the US

The technology giant is making four broad commitments to US-based employees, including the removal of controversial clauses from employee contracts.

Microsoft pledges changes to European cloud licensing policies

Microsoft pledges changes to European cloud licensing policies

Microsoft has outlined a new set of European Cloud Principles in response to criticism from rival European cloud providers and increasing regulatory scrutiny.

Miro looks to move beyond the whiteboard and support hybrid work

Miro looks to move beyond the whiteboard and support hybrid work

The collaboration software company wants to expand beyond whiteboarding with a variety of new product updates and integrations with other popular tools.

Zoom pushes further into the contact center with Solvvy acquisition

Zoom pushes further into the contact center with Solvvy acquisition

After its failed attempt to purchase Five9 last year, Zoom is once again looking to bolster its nascent contact center software proposition.

Salesforce acquires Slack-bot maker Troops.ai

Salesforce acquires Slack-bot maker Troops.ai

The sales and revenue communications platform will become part of Slack when the deal closes in 2023.

UK government sets out plans to tackle big tech dominance

UK government sets out plans to tackle big tech dominance

A new regulatory body will be set up to help regulate large technology firms and hand control back to consumers.

Google acquires Raxium in augmented reality push

Google acquires Raxium in augmented reality push

Google is pushing forward with its AR ambitions by acquiring the microLED startup Raxium for an undisclosed amount.

The Great Resignation puts pressure on those who stay behind

The Great Resignation puts pressure on those who stay behind

A recent survey of 5,000 office workers found that the recent spate of mass resignations has left colleagues dealing with increasingly unfavorable working conditions.

Load More