Charlotte Trueman

Staff Writer

Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, AR/VR and issues around sustainability.

How e-signatures helped keep one UK law firm working during the pandemic

How e-signatures helped keep one UK law firm working during the pandemic

Two lawyers from transatlantic law firm Womble Bond Dickinson explain how DocuSign helped make the document-signing process more efficient during lockdown.

Q&A: How ViacomCBS cut Zoom costs, not jobs, during the pandemic

Q&A: How ViacomCBS cut Zoom costs, not jobs, during the pandemic

While other companies were cutting jobs to save the bottom line in 2020, media conglomerate ViacomCBS found savings by overhauling its spending on Zoom licenses.

IT salary expectations for 2021: How much should UK IT pros expect?

IT salary expectations for 2021: How much should UK IT pros expect?

Salaries for IT jobs in the UK are set to change, whether you are a CIO, network engineer or security architect, according to data from recruitment firm Robert Half. But many workers may see no increases at all.

When it’s time to return to the office, tech is key to success

When it’s time to return to the office, tech is key to success

As COVID-19 vaccines begin to roll out but remain months away for most office workers, companies want to know how to safely reopen offices and what the post-pandemic workplace will look like.

In 2020, videoconferencing gained an enterprise foothold. Now what?

In 2020, videoconferencing gained an enterprise foothold. Now what?

The pandemic continues, and changes it brought to the workplace — the wholesale move to remote work — appear to be here to stay. So how will videoconferencing firms respond over the next 12 months?

Totality Services launches remote IT support for WFH workers in the UK

Totality Services launches remote IT support for WFH workers in the UK

IT support provider Totality Services has launched a new venture, WFH IT Support, offering to help UK-based SMBs and displaced workers during the COVID-19 crisis.

Asana adds new integrations to help connect distributed teams

Asana adds new integrations to help connect distributed teams

Asana has unveiled integrations with Atlassian Jira, Microsoft Teams, Slack and Zoom to help improve productivity and reduce the duplication of work.

UK healthtech startups to watch

UK healthtech startups to watch

Healthtech in the UK is a booming market with a combined turnover of £24 billion. Here are some of the top healthtech startups attracting the investment.

Atlassian looks to revolutionize ITSM market with Jira Service Management

Atlassian looks to revolutionize ITSM market with Jira Service Management

As the IT Service Management landscape continues to grow, Atlassian’s latest move aims to bring IT operations and development teams closer together.

UK tech skills gap set to narrow

UK tech skills gap set to narrow

As the on-going pandemic keeps large portions of the UK workforce furloughed or made redundant, research shows record numbers of people are looking to enter the tech sector.

Otter.ai adds live captions to its Zoom integration

Otter.ai adds live captions to its Zoom integration

Videoconferencing platform Zoom has unveiled an Otter.ai integration, providing users with access to live transcriptions and meeting notes.

How BT improved internal communications with Facebook Workplace

How BT improved internal communications with Facebook Workplace

Since deploying Facebook Workplace, the UK telecoms giant has built a culture of communication amongst staff and managers alike.

How COVID-19 has affected tech-hiring trends in the UK

How COVID-19 has affected tech-hiring trends in the UK

As the UK braces itself for a second wave of coronavirus, specialist recruiter Robert Half uncovered some of the challenges businesses have faced throughout the pandemic and how they impact hiring trends.

Zoomtopia 2020: Zoom looks to super-charge videoconferencing

Zoomtopia 2020: Zoom looks to super-charge videoconferencing

As the COVID-19 pandemic continues to lurch on, Zoom announced a slew of new features to help improve its offering for remote workers.

Wire targets Zoom, Teams and others with secure video upgrades

Wire targets Zoom, Teams and others with secure video upgrades

Wire, which touts its ability to offer secure video communications, now allows up to 12 users on a video call in a fully end-to-end encrypted environment.

How coronavirus shaped the delivery of UK government services

How coronavirus shaped the delivery of UK government services

At techUK’s annual Building the Smarter State event, government IT leaders from across the country shared stories about how the coronavirus pandemic affected the delivery of services.

Q&A: NearForm CCO Larry Breen on contacting-tracing apps

Q&A: NearForm CCO Larry Breen on contacting-tracing apps

Contact-tracing apps have long been touted as the key to getting coronavirus infection rates under control – and remote workers safely back to the office. But few of the apps have been successful so far. NearForm's Larry Breen...

With 2050 goal in mind, techUK pushes clean tech to UK government

With 2050 goal in mind, techUK pushes clean tech to UK government

A new report from techUK and Deloitte puts forward a number of legislative recommendations for the UK government to help reach its 2050 net-zero target.

After the pandemic: What's the future of work look like in the UK?

After the pandemic: What's the future of work look like in the UK?

The UK government has redoubled its efforts to get workers back in the office, even as the COVID-19 pandemic continues. But most employees seem content remaining at home.

Zoom’s outage causes chaos, especially for educators, teachers

Zoom’s outage causes chaos, especially for educators, teachers

Though schools and universities appeared to be hardest-hit by the outage — many are just starting online education efforts — the outage highlights the need for backup plans and alternatives.

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